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We understand that each individual’s journey is unique, especially when managing complex needs. Whether you require high-level care, have challenging behaviors, or need specialized nursing support in our Specialist Disability Accommodation (SDA), our experienced and highly trained team is here to ensure you receive the best possible care.
Our support workers are not only experts in navigating the NDIS system but also deeply passionate about helping you thrive. We work with participants aged 7 to 65, offering services that are customized to foster skill development, independence, and long-term success. At Pathways 2 Care, we’re dedicated to helping you achieve your NDIS goals and empowering you to live the life you deserve.
At Pathways 2 Care, we are dedicated to providing exceptional care, respect, and personalized services that empower individuals to achieve their goals and live independently. We strive to create an inclusive environment that fosters growth, self-empowerment, and dignity for each participant.
We understand that every journey is unique, and we’re here to support you every step of the way. Our highly trained team offers a wide range of NDIS services, including (but not limited to):
Your choices shape your path, and at Pathways 2 Care, we are committed to standing by you, offering the help and support you need to achieve your personal goals. Your journey is important to us, and we’ll be there to assist you at every stage, empowering you to live the life you envision.
The National Disability Insurance Scheme (NDIS) is a vital initiative by the Australian government designed to provide tailored support and services for individuals with disabilities, as well as their families and caregivers. Launched in 2013, the NDIS operates on a person-centred approach, empowering participants by creating individualized support plans based on their unique goals and needs.
Through the NDIS, eligible individuals receive funding to access a wide range of services, including healthcare, therapy, personal support, and assistive technology. This funding system replaces the previous one-size-fits-all approach, offering greater flexibility, choice, and control over the support services participants receive.
At Pathways 2 Care, we’re here to guide you through the NDIS process and help you develop a plan that suits your needs. Whether you’re new to the NDIS or need assistance with ongoing support, our team is dedicated to ensuring you get the most out of your plan.
Eligibility for the National Disability Insurance Scheme (NDIS) in Australia is determined by several criteria that assess the individual’s disability and its impact on their daily life. The primary eligibility requirements include:
The NDIS is available to people under the age of 65. For those over 65, other aged care services are available.
The applicant should hold Australian citizenship, a permanent residency, or a Protected Special Category Visa.
The person must have a permanent disability that significantly affects their ability to participate in daily activities and requires support.
The NDIS (National Disability Insurance Scheme) is an Australian government initiative designed to support individuals with permanent and significant disabilities. It provides funding to help with services and supports that improve quality of life, independence, and participation in the community.
To be eligible for NDIS funding, individuals must be under 65 years of age, an Australian citizen or permanent resident, and have a permanent and significant disability that impacts their daily life. Eligibility is assessed through an NDIS access request.
We provide a range of NDIS services including:
Personal care and support
Therapeutic supports (e.g., physiotherapy, speech therapy)
Household tasks assistance
Supported employment
Transport assistance
Community access and social participation
Plan management services
To apply for NDIS funding, you will need to make an access request through the NDIS. This involves providing medical evidence and personal details to confirm your eligibility. We can assist you with the application process if needed.
Yes, as an NDIS participant, you have the freedom to choose the service providers that best meet your needs. You can either self-manage your NDIS plan, use a plan manager, or let the NDIS manage your plan.
What is the difference between plan management and self-management?
Self-management means you manage your NDIS funds directly, including paying providers and keeping track of your budget.
Plan management means a registered plan manager will handle the financial and administrative tasks related to your NDIS plan, while you maintain control over your supports and services.
The NDIS funds supports that are considered reasonable and necessary to help you achieve your goals. These can include healthcare, community access, assistive technology, and other disability-related supports. You can discuss your goals and needs with your support coordinator to ensure your plan covers appropriate services.
Some of our services may be available outside of regular business hours. Please contact us directly to discuss your needs, and we will try to accommodate you where possible.
Yes, NDIS plans are reviewed regularly, and you can request a review if your circumstances or needs change. You can contact your NDIS planner or support coordinator to discuss any changes to your plan.
You can contact us via phone, email, or our online booking system. Our contact details are available on our website, and we are happy to assist you with any questions or service bookings.
We value your feedback and are committed to ensuring a positive experience. If you have a complaint or suggestion, please reach out to our customer service team directly. We have a formal complaints process in place to address any concerns.
We currently offer services in [List of Areas], but may be able to assist with referrals or coordinate services in other regions. Please contact us to discuss your specific location and requirements.
Yes, all of our staff are highly trained and experienced in providing support to NDIS participants. We ensure that our team undergoes regular training to stay updated on the latest NDIS policies and practices.
We encourage participants and their families to provide feedback on our services to help us improve. You can submit feedback through our website, by phone, or in person. All feedback is confidential and valued.
At Pathways 2 Care, we are committed to delivering high-quality, personalized care and support to individuals with disabilities across Sydney.
